Redemption Roadside Service

Marc Negrin 9 months ago

After the extremely cold weather I had a flat tire on a Sunday. I called them at 1030 am explaining the situation and that I also had to be at work by 2 that afternoon. Rob was able to come out that day and change the tire,and I was able to make it to work on time. The shop where the tire was purchased did not install the valve stem properly and the tire was flat again. When I contacted Rob he was out within 30 minutes to address the situation and fix it himself,and the tire was repaired.Really great customer service considering the circumstances and the timeline we were on. Would highly recommend them. Thank you so much Rob!!

Lisa Souders 2 years ago

“WOW” Rich and Eric went above and beyond!! We had a tire blow out on I75 in Ohio and these guys did everything to help us out. They dropped us off at a hotel and put a new tire on so we could get back to Michigan safely. We had a lot of issues trying to get them paid from our insurance co. and they hung with us the entire time (4 hours) dealing with insurance. We appreciate Rich more than I can type on a review. They are now really great friends. Thanks again Jim & Lisa

Korey Marx 2 years ago

Got my belly full at Texas Roadhouse only to come out to leave to a car that wouldn’t start and temperatures outside were below 10 degree. I called several tow truck companies and only three that I called were open on a Saturday, which caught me by surprise. Out of the three companies I called, this one was by far the cheapest. The two other companies wanted an arm and a leg to tow the car not even 10 miles. I went with this company, Redemption. Rich was the guy that answered the phone, quoted me the price, and gave me the time he would be there. He was very prompt, professional, and very friendly. I was going to have the car towed to a mechanics shop, but the mechanic wasn’t open on Saturday. I couldn’t even get an answer that I could drop the car off and leave the keys in a drop box. Rich, the tow truck driver, also has a mechanics shop. He towed the car to his shop and fixed it and we got it back the next day as he promised. He kept in constant contact with us throughout the process. Rich has gained a new customer now for all my vehicles needs. I highly recommend Rich and this company for towing and all your auto repairs. Excellent work and prices. You won’t find lower prices o

Daniel Hiner 3 years ago

Truck broke down on a trip home to Michigan they got it in and rebuilt almost the entire front right suspension, drivetrain, and braking systems and had it done by the next morning. They were awesome gave me a ride to and from my hotel for the night. Definitely suggest these guys for anyone looking for a good deal and great service.

Vicki Higgins 3 years ago

Rich the owner was amazing. My car left me stranded. He came out on a Friday night. Towed the car to his shop to diagnose the problem. He offered to drop me off at home or let me use a loaner car till mine was fixed. He was not only able to diagnose but fix my problem within hour. Very trustworthy and kind.